The temple was closed for 80 days in March 2020 due to the Covid epidemic. Due to this, all the earning services including Vastralankara in the temple were stopped. TTD then sent an official statement to devotee KR Hari Bhaskar asking if he wanted a new slot for VIP break darshan or a refund. But Bhaskar asked the temple organization to book any date for Vastralankara Seva.
TTD refused to reschedule the temple service
The TTD administration clarified that it is not possible to reschedule the Vastralankara service and asked them to get a refund. Bhaskar then filed a complaint against TTD with the District Consumer Disputes Redressal Commission. The Consumer Commission has asked TTD to provide slots for Vastralankara service within one year or else pay a compensation of Rs 50 lakh.
The first case of the case against TTD
The court ordered the temple institution to pay the booking amount of Rs 12,250 to Bhaskar with 24 per cent annual interest since 2006. This is the first case where a devotee has filed a suit in a consumer court against TTD’s service shortfall. TTD was started almost nine decades ago.